Reference

Terms That Govern Your mstbet Account

These terms set out the rules under which your mstbet account operates — from how deposits via UPI, Paytm and PhonePe are processed to how withdrawals are verified…

Applies where local law permitsCovers deposits, withdrawals and account conductUpdated terms notified by emailGoverned by the jurisdiction stated below

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What These Terms Cover and Where They Apply

mstbet Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Access to mstbet and the enforceability of these terms depends entirely on the laws of the jurisdiction in which you are located. Where local law permits, these terms form a binding agreement between you and mstbet the moment you confirm account registration. They cover all activity

1
within your account: placing wagers, making deposits via UPI or Paytm, requesting withdrawals through PhonePe or any supported rail, and communicating with our support team. We may update these terms when regulations change or when we add new features to the platform. When a material change
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occurs, we will notify you at the email address linked to your account before the update takes effect. Continued use of your account after that notice period constitutes acceptance of the revised terms. If you do not agree with a change, you should close your account
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before the revision date.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR POLICY TEAM

How to Contact Us About These Terms

If any clause in these terms is unclear, or if you believe a term has been applied incorrectly to your account, our support team can walk you through the relevant section and escalate to the compliance team if a formal review is needed. We aim to respond to policy queries within 24 hours on business days.

Team online

Live Chat

Start a live chat session directly from your account dashboard. Our agents can reference specific clause numbers with you in real time and raise a compliance ticket if needed.

Email Support

Write to our support address for detailed, documented queries about how a specific term has been applied to your transactions or account status. Replies arrive within 24 hours on business days.

Help Centre

The Help Centre hosts a searchable index of our current terms, policy amendments and the schedule of fees applicable to withdrawals. Check there first for quick clause lookups.

HOW WE UPHOLD THESE TERMS

Our Commitments Under This Agreement

These commitments describe how mstbet handles your data, secures your account, and gives you a clear path to request changes or raise disputes under the terms you accepted…

Data Handling

Account data — including your name, contact details and transaction history — is stored on encrypted servers.

Cookie Policy

We use session cookies to keep your account logged in and analytics cookies to understand which sections of the platform…

Account Security

Two-step verification is available on all accounts. We recommend enabling it immediately after registration.

Data Retention

We retain transaction records for the period required by the jurisdiction in which you registered.

Requesting Changes

To update your registered name, payment method or contact details, submit a request via live chat or email with the…

Dispute Resolution

Disputes about how these terms were applied to a specific transaction should be raised with our compliance team by email.

Frequently Asked Questions About Our Terms

Below are the questions we receive most often about how these terms work, what rights you hold as an account holder, and how to act on them. If your question is not covered here, our support team is available via live chat or email.

These terms apply where local law permits. If your jurisdiction allows access to mstbet, the agreement is binding from the moment you confirm registration. Check local regulations before opening an account to confirm eligibility in your specific state.

We send a notification to the email address registered on your account before any material change takes effect. The updated version is also published in the Help Centre. Continuing to use your account after the stated effective date means you accept the revised terms.

Yes. Submit a data access request via email and our compliance team will compile a summary of the personal data linked to your account. We aim to respond within five business days and will send the data in a readable format.

Transaction and identity records are retained for the period required under the applicable jurisdiction's regulations. Once that window expires, personal data not needed for legal compliance is deleted. You will receive written confirmation when deletion is complete.

The current fee schedule for withdrawals through UPI, PhonePe and Paytm is published in the Help Centre. These terms incorporate that schedule by reference, and any change to fees will be communicated to you before it applies to your account.

Contact our compliance team by email, referencing the specific clause and the transaction in question. We will acknowledge your query within 24 hours and provide a written decision within five business days, explaining how the term was applied and why.

Submit a payment-method change request through live chat or email, attaching the required identity documents. Switching between supported rails — such as moving from Paytm to PhonePe — is processed within one business day of document verification.

Terms That Govern Your mstbet Account

How to Contact Us About These Terms

Live Chat

Email Support

Help Centre

Our Commitments Under This Agreement

Data Handling

Cookie Policy

Account Security

Data Retention

Requesting Changes

Dispute Resolution

Frequently Asked Questions About Our Terms

01 Do these terms apply to me if I am located in India?

02 How will I know when the terms have been updated?

03 Can I request a copy of the data mstbet holds on my account?

04 What happens to my account data if I close my account?

05 Are there any fees covered by these terms for withdrawals via UPI or PhonePe?

06 What should I do if I think a term was applied incorrectly to my account?

07 How do I change the payment method linked to my account?

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